MidwestBAS Order Policy -
Our order policy is rather simple, we have a $100.00 order minimum and we can currently ship anywhere in continental United States. For orders to Canada, Mexico & elsewhere, please contact us first for an order quote.
Because a high percentage of our products are made to order, which adds an additional 5 - 10 day lead-time regardless of shipping method, all orders are default shipped via UPS Ground. This is done to minimize confusion, such as if you purchased an item as "Next-Day" but it first has to be manufactured. However, if you wish to receive an item faster we will make every effort to accommodate you.
Some items, such as a particular valve assembly, may be available for what we refer to as an "Expedited" order. This is not the same as Next-Day or 2nd-Day shipping, it simply means that combination of valve and actuator is already assembled and ready to ship out at the factory. Shipping time from there would depend upon the shipping method desired. There might be a 10% charge on top of the shipping charge for any item shipped "Expedite." If you would like to see if that option is available to, as well as "Next-Day" and "Second-Day" shipping options, please contact us first, before you place an order. We will check with the factory to see what options are available to you.
If you are interested in a "Large Order" quote, please contact us first with a list of items that you desire.
If you are a high-volume client, you are welcome to apply for "Contractor" status. If accepted, you would be eligible for additional discounts. You can apply to become a contractor by clicking here.
While we strive to keep our pricing on our website as up to date as possible, from time to time, a manufacturer may adjust their costs without first informing us. If an order is placed and this situation occurs, we will contact you to let you know that the price on our website is incorrect. We will then give you the option of either purchasing the item at the adjusted rate or canceling the order and giving you a full refund.
Lastly, if there is a particular item that you are looking for that you cannot find on our site let us know. We carry a number of items from various manufacturers in the industry that have not yet been uploaded to our store.
The MidwestBAS Team